St. Paul Detachment front counter services resume Monday

The St. Paul RCMP Detachment will be resuming front counter services starting next Monday.

The office will be open with reduced hours Monday through Friday from 9:00am-1:00pm.

Wednesday will be the designated day for fingerprints and appointments are necessary.

Thursdays will be for Criminal Record Check Result pick ups.

“A large number of administrative tasks can be dealt with by phone and email.  We started doing this in March and would like to continue going down this path as I believe it has been more efficient not only for the detachment but for community members as well,” said Sgt. David Graham in a press release.

Criminal Record Checks

If you require a Criminal Record Check, contact the Detachment Administration line at 780-645-8870.

Criminal Record Check results will be available for pick up on Thursdays between 9:00am-1:00pm.

Motor Vehicle Collision

If you have to report a Motor Vehicle Collision, contact the Detachment Administration line at 780-645-8870.

Motor Vehicle Collision Reports will be sent via postal system or email.

The Detachment said they will not be accepting Criminal Record Check requests or Motor Vehicle Collision reporting in person.

Fingerprints

Fingerprints will be completed by appointment only.  If you require fingerprints taken, contact the Detachment Administration Line at 780-645-8870 to book the appointment.

Reporting Crime and Online Crime Reporting

If you have a crime to report please call the complaint line at 780-645-8888.  If it is an emergency call 911.

Alternatively, if your crime meets the following criteria you can use the Online Crime Reporting Link at https://ocre-sielc.rcmp-grc.gc.ca/alberta

Citizens will be able to report the following crimes online:

• Damage/mischief to property under $5,000
• Theft of bicycle under $5,000
• Theft under $5,000
• Theft from vehicle under $5,000
• Lost property

Incidents must also satisfy the following conditions to be reported online:

• No witnesses or suspects
• Item(s) lost or stolen must cost less than $5,000
• Vandalized property will cost less than $5,000 to repair
• There are no items involving personal identity, firearms, license plates or decals

Sgt. David Graham said the services will remain the same, but how residents go about those services will be different.

“I understand some of the frustration that exists over our doors having not being open on a regular basis and we are trying to get back to normal as best we can. With this being said we are trying new processes to reduce the detachments exposure to the community and vise versa,” he said.

“Crimes can be reported by phone and the internet. There is really no need for a crime to be reported in person at the detachment. The quickest way for a member to respond to a complaint is for it to be phoned in to our complaint line or if it is an emergency calling 911.

“These calls get dispatched based on priority in a relatively short period of time. We do want to open our doors for those that need in-person service, but we want to do this safely and to help achieve this we want to limit the number of people that come through our doors.”